How can you enhance your role as a strategic business partner in your enterprise? By incorporating security and technology into the entire business.
While technology, can mitigate risk within an enterprise, it also improves the entire business. Security then becomes a business enabler, rather than an overhead expense, and encourages different departments to work together, by breaking down silos to create a more comprehensive security program and to streamline efficiencies.
During this time with COVID-19 impacting professional lives, especially, as more employees work from home, technology can play an important role to enable other parts of the business. For example, access control and analytics can help you determine if employees or visitors are trying to access buildings when they shouldn't be. Analytics can also display building capacity is at any moment, which also helps as business are starting to reopen and work at 50% capacity.
One opportunity to break down silos, says Dan Bissmeyer, Director of Business Development for G4S, is with access control. "There are access control solutions available that will allow you to create a central workers group -- those individuals who are allowed into your facility because they need to be in the facility, as their job function requires it. Allowing everyone into your facility isn't necessary or safe right now. All enterprises need tighter access controls. Some solutions allow you to tie job functions, such as IT administrators, with access to data centers or other buildings without you logging in and changing permissions every time they need access."
One benefit of that more efficient access control technology, says Bissmeyer, is that HR can track who had access if there's a COVID-19 risk. Other departments that may benefit include facility managers who can better manage floor plans and floor space, including those areas that may be under contract for rental.
Analytics is another area that can break down silos, Bissmeyer explains. "Instead of placing an employee at facility's entrance, counting the number of people who enter it, analytics can be used to not only count individuals, but to classify them. That give senior management more valuable information, such as questioning why sales teams are entering the building, when that function can be done remotely. The data can help all business units to install better measures to protect. Now you know who is working from home and who is in your facility, and when. Floor plans and facility usage can be altered, for example, which can save time and money."
You really have to understand how your company makes money, Bissmeyer adds. You need to know so that you can be better aligned to help them. You need to spend time with business and strategy leaders; and know all of your company's products, services, platforms and their applications.
A company's security and safety should begin with the security team, Bissmeyer notes, but ultimately needs to encompass to other business units such as HR, marketing, and facility management. Those other parts of the business doesn't know all of the security tools that are available -- they don't know what they don't know. Security needs to get out of the silo and build alliances and partnerships."
Overall, technology can help enterprise security to better think and understand about enterprise risk management. to be "enterprise owners of risk” in your organization. Now more than any other time, enterprise security has a great opportunity to change and deliver greater value to the organizations that they serve.