70% of Occupational Violence Occurs in Healthcare Industry
“We are experiencing an unprecedented time of workplace violence in healthcare,” said Susan Driscoll, CPI President. “Our research indicated the need to help nurses and other healthcare employees at-risk for abuse. By providing workers with the skills to address potential workplace violence early on, we can help reduce the number and severity of workplace violence incidents.”
CPI’s new Verbal Intervention™ Training teaches verbal and non-verbal de-escalation techniques featuring a blend of online and in-person learning. This approach builds learner competency while minimizing time off the floor. The training was developed specifically for healthcare staff who need the confidence and skills to identify and productively respond to disruptive behaviors. This evidence-based program is rooted in CPI’s proven philosophy of Care, Welfare, Safety and Security for staff, patients and caregivers to ensure a culture of safety for everyone.