On October 1, 2017 a lone gunman fired down from the 32nd floor of the Mandalay Bay Hotel in Las Vegas, killings dozens of people attending a country music festival.
The first responder on the scene was a private security guard called to respond to suspicious activity in the shooter’s room. He was shot in the leg, and while he was able to notify hotel security via radio, he had no means to directly contact public safety. “As a consequence, a lot of people died that didn’t have to die,” said Tom M. Conley, president and CEO of Des Moines-based security consultancy The Conley Group.