Smaller retail and franchisee owners are among the busiest people I know. When there’s a problem, it’s usually up to them to find a solution, whether that’s troubleshooting an IT issue or dealing with staffing challenges. Add to that the fact that many owners operate multiple locations and it’s easy to understand why they are typically cautious about adopting new technologies. If the tech isn’t easy to use, or can’t demonstrate immediate and measurable benefits, realistically it’s only going to add to the ‘to do’ list.
When it comes to video security, ensuring convenience for smaller retailers and franchisee owners has led to a number of new, more user-friendly video solutions. These include hosted options that eliminate the need for owners to monitor and maintain their video systems themselves, or to buy an IT server to run required software. The majority of these hosted offerings are also available for a monthly fee, making it far easier for smaller businesses to take advantage of advanced capabilities without significant upfront capital expenditures.