1-in-5 Billing Organizations Experienced Payments Data Theft in 2017
More than 80 percent of organizations that have been impacted by a data breach have introduced a new security framework and 79 percent have reduced employee access to customer data, according to new benchmark data, “2018 Global Payments Insight Survey: Bill Pay Services,” from ACI Worldwide. The benchmark, comprised of responses from executives at billing organizations such as consumer finance, healthcare and higher education, also revealed that over 70 percent of organizations that experienced theft of payments data intend to increase their investment in payments technology in 2018.