How Foot Locker Uses Send Word Now from OnSolve To Relay Emergency Information Across Facilities and Time Zones to Targeted Groups
Operating in 20 countries worldwide and with a corporate headquarters in New York City, Foot Locker is an American sportswear and footwear retailer that was founded in 1974. With significant subsidiaries that have homes in malls across the globe, Foot Locker is a multi-billion-dollar Fortune 500 organization. The company has a geographically-diverse employee base as well as a corporate office that has individualized communication needs that vary from that of its mall-based locations. As such, Foot Locker was searching for a high-quality communication method that could accurately and efficiently communicate with employees when sending emergency messages.
Today, Foot Locker security has developed targeted messages for a variety of situations that its organization has the potential to experience. For instance, corporate messaging centers around aggressive visitor and disgruntled employee situations, as well as natural disasters or environmental challenges, such as floods or power outages. At the store level, security is ready to immediately deploy messages related to hostile situations that could put employees and shoppers at risk.