Whether you’re establishing your firm’s first Global Security Operations Center (GSOC), including a co-located Network Security Operations Center (NSOC) or refreshing your current GSOC’s and/or NSOC’s capabilities, here are my recommendations for success.
Interview your stakeholders on what they expect from their GSOC. This may include your organization’s C-suite executives, human resources, general counsel, IT, the heads of all your business units and anyone else who should be expecting support from your team. If this position is staffed at your firm, your chief information security officer (CISO) can be an invaluable ally in this pursuit; collaboration during these first efforts will greatly improve integration of your physical and information and cyber security efforts.