We can all agree that the safer our public transit systems are, the better. Yet even a public that wants improved safety on public transportation systems isn’t always quick to get on board with safety initiatives.
In recent years, transit authorities have sought the help of passengers to be watchful and to report security concerns. The “See Something, Say Something” campaigns drive home the desired behavior. The rollouts of “See Something, Say Something” smartphone apps have taught us some valuable lessons about getting the public to buy in and join the effort to keep transit safe.