Getting
the right identification procedure for the right person was an extremely
cumbersome process, according to Phillip LeClair, security manager at
Connecticut Children's
. In addition, the
medical center's search for a better security solution was accelerated by an
incident, after which officials asked the hospital to better handle visitor
badging.
Visitor management systems – standalone or integrated – can
create IDs as well as capture individual data. Besides putting photo IDs on
smartcards that use radio frequency technology to transmit information about
the user wirelessly to readers, biometric information such as fingerprints and
iris scans can be included to positively identify a user.