Chris Burroughs, director of desktop and voice services for the company, recalled how her e-mail had increased to more than 250 spam e-mails a day within the past year. She was spending excessive amounts of time manually examining and deleting such unsolicited advertisements from her e-mail inbox and yet she still found herself accidentally deleting important messages.
"I would get 50 valid e-mails and 250 spam e-mails every day," Burroughs explained. "And I was worried about the same thing happening to other people in our company."