With more than 2,200 employees and nearly 350 keys, the Sycuan Casino faced a daunting task in controlling access to secure areas while facilitating access for essential operations personnel. Located in San Diego, Sycuan features more than 2,000 slot machines, 34 table games, two restaurants, a deli and a 450-seat performing arts theatre. The casino needed a reliable, secure method of issuing and storing keys, as well as a comprehensive system for maintaining an accurate audit trail.
Paper logs, which had been used in the past, had been ineffective and insufficient for the casino’s facilities. According to Harold Johns, security director for the casino, keys were hanging on paperclips, out in the open, for any employee to take.