The Rapid’s governing body, the Interurban Transit Partnership (ITP) and its Executive Director Peter Varga knew that to keep loyal riders and continue growth, the new central station would have to impress riders, while also providing a safe and secure environment. "Rider safety is one of our primary goals throughout the bus system. By starting from scratch with the central station structures, we knew we would have the opportunity to introduce new security systems into the new buildings and hoped we could also add them into our existing buildings," said Varga.
A total of four buildings needed to be secured and monitored. These included the new buildings of the central station and two existing buildings. The new buildings would consist of an open-air transfer platform with a tensioned fabric-membrane canopy to serves the riders of up to 17 buses at a time, and the central station building, which include office space for ITP administrators, ticketing, vendor space, a community/boardroom and house the offices for Greyhound. The existing buildings would include an administration building located next to the new central station and a bus storage and maintenance building located four blocks away.