As artificial intelligence continues to evolve, security stakeholders must understand the current landscape and build a framework for both deployment and protections.
Artificial Intelligence (AI) has catapulted further into the corporate conversation with the introduction of ChatGPT and other large language, generative AI models now in the mainstream and accessible to the general public. In February 2024, a Canadian court ordered Air Canada to pay damages to a customer after the company’s virtual AI assistant gave the customer incorrect information regarding bereavement pricing for tickets. A current criminal case in a Maryland court brought charges against a former high school athletic director accused of using AI to impersonate the school principal on an audio recording that included discriminatory remarks. During the 2024 New Hampshire primary, AI-generated phone calls impersonated President Joe Biden’s voice in an apparent attempt to discourage voting.
AI automates business tasks and has the ability to sift through a lot of data. But, for all AI does to help, attackers or bad actors are also exploiting the technology and using it to their advantage. The risks to organizations and greater society are real and can translate to reputational damage, lost revenue, data exploitation or worse.
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