On July 19, CrowdStrike, one of the largest endpoint security providers, issued an update to Windows servers globally that caused them to enter a “crash loop,” resulting in the infamous Blue Screen of Death (BSOD). CrowdStrike explained the issue was caused by a “defect found in a single content update for Windows hosts.” The downstream impact of this bug resulted in one of the largest and broadest outages in history.
When situations like this occur, everyone is scrambling — vendors and CISOs alike — trying to uncover what happened and determine a way to fix or contain the impact before threat actors catch on and try to exploit a vulnerability. While the spotlight is on the vendor to provide a mitigation method or fix, companies often can’t wait long due to the impacts on their day-to-day and the enormous pressure placed on CIOs and CISOs whenever a business impact occurs — making situations like this even more critical.
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