In July 2013, when all non-essential U.S. citizens were advised to depart Egypt after the resignation of former President Muhammed Morsi, any crisis response company worth its salt was already deep into planning for its clients there.
The possibility of an evacuation of personnel and their families from a manmade or natural disaster keeps many security directors up at night. Evacuations are logistical ballets, where all moving parts must be practiced and happen in just the right order to be successful. And the plans must also include contingencies for the unexpected black swan events.
Global Security Operations Centers (GSOCs) are a valued necessity to support an enterprise’s global business goals and operations today, but building one requires buy-in, organization and insight from the enterprise’s internal and external customers, including its GSOC operators.