The gaming industry has seen rapid growth over the last few years. With the expansion of Indian gaming and the becomingly saturated market, casinos must have a competitive edge in earning guest loyalty. Generally, most casinos offer the same product, so what differentiating factors do people consider before patronizing an establishment?
Since it began operating in 2006 as Pennsylvania’s first slots casino, Mohegan Sun at Pocono Downs has offered a little bit of everything. Spread across 300,000 square feet, the 24-hour gaming and entertainment complex boasts 2,500 slot machines, electronic blackjack and roulette and live harness racing, along with upscale restaurants, a food court and an expansive shopping area.
It only took eight hands of poker for a whale, what casinos call a well recognized, big stakes bettor, being unfairly fed information on the hands of others, to scam players at an Australian casino of an estimated $33 million.