Property managers at residential communities wear a lot of hats from filling vacancies and negotiating and enforcing leases, to maintaining the building and property, and securing the premises. To be successful, property managers need the support of their entire team – including security. A comprehensive physical security program at a residential property should extend far beyond the typical security responsibilities to also include a strong focus on customer service. Security officers should contribute to an environment that makes tenants and visitors feel safe and welcome, and encourages people to consider the community as their future home.
Every job has new hire orientation – you get the employee handbook; discuss the dress code and benefits; take the tour of your new workplace. But for security officers, training usually doesn’t stop there. Security officers have to be the front line of an organization’s security force, prepared with all the tools necessary to handle the worst situations.
Led by CEO Al Grasso, The MITRE Corporation is paving the way to practical solutions for critical challenges in the U.S. while helping to foster talent, innovation and security for future generations. Learn more about this organization’s methods and mentorship in the October issue. Other topics in the October issue include profiles on the Port of Los Angeles and Seattle Children’s Hospital, 4K video surveillance tips and technology, security career advice and more.