Property managers at residential communities wear a lot of hats from filling vacancies and negotiating and enforcing leases, to maintaining the building and property, and securing the premises. To be successful, property managers need the support of their entire team – including security. A comprehensive physical security program at a residential property should extend far beyond the typical security responsibilities to also include a strong focus on customer service. Security officers should contribute to an environment that makes tenants and visitors feel safe and welcome, and encourages people to consider the community as their future home.
Every job has new hire orientation – you get the employee handbook; discuss the dress code and benefits; take the tour of your new workplace. But for security officers, training usually doesn’t stop there. Security officers have to be the front line of an organization’s security force, prepared with all the tools necessary to handle the worst situations.
For the next generation of enterprise security leaders, is there a clear path forward to success? Enterprise security leaders discuss mentorships, education, certifications and the skills new CSOs and CISOs will need to succeed in their evolving roles and bring value to the business. But the problem is: with existing security leadership roles varying so widely, is the development of a uniform skill set even possible?