Property managers at residential communities wear a lot of hats from filling vacancies and negotiating and enforcing leases, to maintaining the building and property, and securing the premises. To be successful, property managers need the support of their entire team – including security. A comprehensive physical security program at a residential property should extend far beyond the typical security responsibilities to also include a strong focus on customer service. Security officers should contribute to an environment that makes tenants and visitors feel safe and welcome, and encourages people to consider the community as their future home.
Every job has new hire orientation – you get the employee handbook; discuss the dress code and benefits; take the tour of your new workplace. But for security officers, training usually doesn’t stop there. Security officers have to be the front line of an organization’s security force, prepared with all the tools necessary to handle the worst situations.
Terrorism is changing. The Center for Cyber & Homeland Security at George Washington University is striving to bring science to the art of security decision-making. What can their research into cyberattacks, terrorism and the evolving threat environment do to help your enterprise? Read about this, sports security, security culture and awareness and more in the July issue.