Remember Cathy Cruz Marrero? No? Well, maybe you remember her starring role in what was probably the most viewed security video of 2011. While texting on her phone walking the Berkshire Mall in Wyomissing, Pa., she fell into a mall water fountain.
What can enterprises across every sector learn from sporting event security? Start with planning, customer service and teamwork. Also, learn how Wal-Mart is boosting its associates’ emergency preparedness and how to outfit your in-house security officers. Read all of this and more in the July 2015 issue of Security.