Despite the gravity of what security personnel potentially face each and every day, popular culture delights in depicting them in a comical light. Reality shows and films provide light-hearted fun and entertainment, but in no way personify the real world of security officers on the job.
Training for transportation security officers, the screeners who inspect airline passengers and baggage, needs improving, according to a report by the Homeland Security Department's inspector general. The inspector general's office said its recommendations, "if implemented, would improve the agency's management of its screening workforce training program."
Like the requirement to review technological needs against current and future applications, so must companies review and assess current training methodologies and objectives in addressing Workplace Violence Prevention and Security Awareness.
Remember the term “going postal”? It originated in August 1986, when post office employee Patrick Henry Sherrill in Edmund, Okla. shot two of his supervisors and then killed 14 other co-workers and injured several others. He then turned the gun on himself and committed suicide.
What can enterprises across every sector learn from sporting event security? Start with planning, customer service and teamwork. Also, learn how Wal-Mart is boosting its associates’ emergency preparedness and how to outfit your in-house security officers. Read all of this and more in the July 2015 issue of Security.