“Observe and report” security officers have gained popularity with private security firms over the past five years. These officers, when faced with danger or a need for physical intervention, are supposed to radio the police or authorities trained to handle dangerous situations. They do not intervene.
Schools, businesses and enterprises across the world have experienced a paradigm shift since the terrorist attacks on Paris and Belgium. As active shooters and terrorists get more creative in choosing and evaluating softer targets, security leaders are striving to keep their enterprises safe and alert without damaging the culture.