Between illnesses, family tension and medical bills, hospitals are already harbors for stress, and nothing escalates a stressful situation into a dangerous one faster and more unnecessarily than poor customer service, says Jim Sawyer, Director of Security Services for Seattle Children’s Hospital.
All across the country security providers are struggling to meet the increasing need for reliable manpower in order to protect the growing demands of the nation’s government and commercial infrastructure.
Earlier this month, AlliedBarton Security Services and Universal Protection Services completed its merger, creating Allied Universal – an enterprise with more than 140,000 employees and estimated annual revenues of approximately $4.5 billion.
Consolidation and technological advances are changing the face of the guarding industry. How will this affect enterprise security leaders? Learn more about changes to the security officer services industry as well as the Top Guarding Firms Listing in the December 2016 edition. Also in this issue: a new financial focus on cybersecurity, what to do in your first three months as a new CSO, the ostrich style of security management, and more.